Privacy Policy — FevGo
Last updated: October 17, 2026
This Privacy Policy describes how FevGo (hereinafter “the App”) collects, uses and protects the personal data of its users. We respect your privacy and are committed to protecting your information in accordance with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and Greek legislation.
1. Data Controller
The data controller is:
- FEVGO
- Contact email: info@fevgo.gr
2. What data we collect
2.1 Account data
When you sign in with Google, we receive:
- Profile name
- Email address
- Profile photo (if any)
- Unique user identifier (Google UID)
2.2 Listing data
When you publish a listing, we store:
- City, area, price, property features
- Profession and reason for moving (as you declare them)
- Contact phone number
- Photos that you upload
- Geographic coordinates (only within the selected point of the listing — displayed as an approximate 500 m circle to protect privacy)
Third-party data (owners). The phone number in a listing usually belongs to the owner of the property, who is not a user of the app. The number is entered by the user who publishes the listing, who confirms that they have the owner’s permission (see the Terms of Use, 3.3). The owner may request correction or deletion at info@fevgo.gr and we will process the request without delay.
2.3 Technical data
- Device FCM token (for push notifications)
- Advertising ID (via Google AdMob)
- Basic usage statistics (via Firebase Analytics)
3. Purpose of processing
We use the above data to:
- Create and manage your account
- Publish and display listings
- Connect the tenant with the owner through the declared phone number
- Send push notifications (e.g. listing expiry, new listing)
- Improve the app through analytics
- Display advertisements
4. Legal basis for processing
- Performance of the service (Article 6(1)(b) GDPR): account, publication and display of listings, connecting the tenant with the owner.
- Consent (Article 6(1)(a) GDPR): personalized advertising and analytics through the advertising ID, as well as push notifications. You may withdraw it at any time.
- Legitimate interest (Article 6(1)(f) GDPR): security of the service and prevention of false listings or abuse.
5. Who we share data with
We do not sell your data to third parties. However, we use the following services, which process limited data for the app to function:
- Google Firebase (authentication, database, photo storage, push notifications, analytics) — Policy
- Google Maps (display of geographic location) — Policy
- Google AdMob (advertising) — Policy
Your listings (except for the phone number, which is revealed after an advertisement) are visible to all users of the app.
6. Advertising and consent
The app uses Google AdMob. On first use, in countries of the European Economic Area and in the United Kingdom, a Google dialog appears asking for your consent to the use of the advertising ID and your data for personalized advertising. If you decline, you will see non-personalized ads. Declining does not restrict your use of the app or your access to the phone numbers in listings. For example, to see a listing’s phone number you can watch an advertisement or wait a few minutes without an advertisement. You can change your choice at any time from Profile → “Ad privacy settings”.
7. Retention period
- Account: Until you delete it
- Listings: Up to 29 days, including renewals. The initial duration is 14 days. The first renewal adds 10 days and the second 5 days (29 in total). After expiry they are deleted automatically.
- Logs/Analytics: According to Google’s policies (up to 14 months)
8. Your rights (GDPR)
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request full deletion of your account and data (from the “Delete account” option inside the app or from the account deletion page)
- Restriction: Request a temporary pause of processing
- Portability: Receive your data in a machine-readable format
- Objection: Object to specific uses (e.g. analytics)
- Complaint: To the Hellenic Data Protection Authority (www.dpa.gr)
To exercise your rights, send an email to info@fevgo.gr.
9. Security
We take reasonable technical and organizational measures to protect your data, including:
- Encrypted transmission (HTTPS/TLS)
- Encrypted storage on Google’s servers
- Access restricted to authorized personnel only
- Firestore Security Rules that limit what each user can view or modify
10. Children
The app is intended for users over 18 years of age. We do not knowingly collect data from minors. If we find that we have received such data, we will delete it immediately.
11. International data transfers
Google’s servers may be located outside the European Union. Google provides adequate safeguards through Standard Contractual Clauses approved by the European Commission.
12. Changes to this Policy
We reserve the right to amend this Policy. In the event of significant changes, we will notify you through the app and/or by email. Continued use of the app after the notification constitutes acceptance of the changes.
See also the Terms of Use and the account deletion page.